Terms and Conditions

By purchasing any class package or booking any drop-in class with ETL Balance, you agree to the following terms and conditions:

Expiry Terms:

  • 3 Class Package: Expires 30 days after the date of purchase.

  • 5 Class Package: Expires 60 days after the date of purchase.

  • 10 Class Package: Expires 90 days after the date of purchase.

  • Drop-In Classes: All drop-in class bookings must be used within the specified time frame or will be forfeited.

Refund Policy:

  • No Refunds: All purchases are final. No refunds will be provided once a package is purchased or a class is booked.

  • Transferable Packages: Packages are transferable. If you are unable to attend, please contact me to transfer your package.

Cancellation Policy:

  • Non-Refundable Classes: All classes are non-refundable, but packages are transferable. It is your responsibility to ensure you can attend the class before booking or purchasing.

  • Rescheduling: If you cannot attend a class due to unforeseen circumstances, you can reschedule if you provide notice within 6 hours. Late cancellations (within 6 hours) will not be refunded.

Cancelled or Postponed Programs:

  • Refunds for Cancellations: If we cancel or postpone a class for any reason, we will refund your class payment immediately. For packages, the class will not be deducted from your package.

For questions, please email me at nok@etlbalance.com.au

Health and Safety:

  • Medical Advice: Clients are responsible for consulting with a qualified healthcare provider before starting any new fitness or yoga program. This ensures they are physically and medically fit to participate in our classes.

  • Disclosure of Health Conditions: Clients must disclose any known medical conditions, injuries, or illnesses to the instructor prior to attending their first class and update the instructor on any changes in their health status.

  • Assumption of Risk: By participating in our classes, clients acknowledge that they understand the physical nature of yoga and fitness activities and voluntarily assume all risks associated with their participation.

  • Self-Responsibility for Injuries: Clients agree to practice and train at their own risk. ETL Balance and its instructors are not liable for any injuries or health issues that arise from participating in our classes. Clients must inform the instructor of any discomfort or pain experienced during the class and stop the activity if necessary.

  • Indemnity: Clients agree to indemnify and hold harmless ETL Balance and its instructors from any claims, demands, or causes of action arising out of their participation in our classes, including but not limited to any claims related to injuries, health conditions, or other damages.

By purchasing a class package or booking a drop-in class, you acknowledge and agree to these terms and conditions.